Shipping & Delivery Policy
This policy explains how Holistic Global Services ships orders placed on this website. We deliver across India through trusted courier partners.
Order processing
Orders are confirmed once payment is received (or, for Cash on Delivery, once the order is placed). We dispatch confirmed orders within 1–2 business days. Orders placed on Sundays or public holidays are processed on the next working day.
Delivery time
Delivery usually takes 2–10 business days after dispatch, depending on your location. The estimated delivery time for your state is shown at checkout before you pay. Remote areas and some PIN codes may take longer.
Shipping charges
Shipping charges depend on your delivery state and order value and are shown clearly at checkout before payment. Free shipping applies on orders above the amount shown on our website. Cash on Delivery orders may carry a small COD handling fee, which is also shown at checkout.
Order tracking
Once your order is shipped you will receive the courier name and tracking number by email, and you can follow the parcel from our Track Order page or from your account dashboard.
Delivery attempts and undelivered parcels
If a delivery attempt fails, the courier will normally try again. If the parcel cannot be delivered because of an incorrect address, an unreachable phone number or refusal to accept it, it is returned to us. We will contact you, and the order may be re-shipped on payment of the shipping charge again, or cancelled and refunded (less the original shipping and COD charges).
Damaged or wrong parcels
Please check the parcel at the time of delivery. If it is damaged, tampered with or incorrect, see our Cancellation & Refund Policy and contact us within 3 days of delivery.
Contact us
Holistic Global Services
Sector-4, Noida, Gautambuddha Nagar, Uttar Pradesh - 201301
Phone: 7303603900
Email: info@holisticglobalservices.com
