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HOLISTICGLOBAL SERVICES
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Privacy Policy

Holistic Global Services ("we", "us") respects your privacy. This policy explains what information we collect when you use this website, how we use it and the choices you have.

Information we collect

  • Account and order details: your name, mobile number, email address and delivery address.
  • Order information: the products you buy, order value, and payment status.
  • Messages: anything you send us through the Contact form.
  • Technical data: basic information such as browser type and cookies needed to keep you logged in and your cart working.

Payments

Online payments are processed securely by Razorpay. Your card, UPI, net-banking and wallet details are entered on Razorpay's secure payment page and are never seen or stored by us. We receive only the payment confirmation and payment ID.

How we use your information

  • To process, deliver and invoice your orders;
  • To send order confirmations, shipping updates and refund updates;
  • To respond to your questions and requests;
  • To prevent fraud and meet legal and tax obligations.

Sharing

We share your name, address and phone number with our courier partners solely to deliver your order, and payment details with Razorpay solely to process your payment or refund. We do not sell or rent your personal information to anyone.

Cookies

We use essential cookies to keep you signed in, remember your cart and protect forms against misuse. We do not use them to show third-party advertising.

Security and retention

We take reasonable technical and organisational steps to protect your data. We keep order records for as long as required for accounting and tax law, and other data for as long as your account is active.

Your rights

You can view and update your details from your account. You may ask us to correct or delete your personal information (subject to legal record-keeping requirements) by contacting us below.

Contact us

Holistic Global Services
Office No. G-01, Ground Floor, A-87, Sector-4, Noida, Gautambuddha Nagar, Uttar Pradesh - 201301
Phone: see the Contact page
Email: see the Contact page